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Frequently asked questions

We spent over a year working through hundreds of formulations to create azero-sugar formulation we could use in our favorite sweet treats likemarshmallows,caramels, andtaffy. We also figured out a way to include all of the maximum benefits you want—like protein, healthy fats, and fiber—without any bad stuff you don’t.

Even though our treats taste as delicious as other products you have enjoyed, they are entirely different. In fact, our products are more similar to a protein or fiber supplement you may add to your diet.

Yes. Max Sweets are perfect for anyone on a ketogenic or low carb diet. They are very diabetic friendly and make easy paleo snacks, as our products have zero net carbs.

In fact, the primary reason for creating our sweet treats was Shari’s need for azero sugar treat.

Absolutely! Max Sweets are yummy healthy snacks for kids. And since they taste just like their favorite “unhealthy” options, they’ll love eating Max.

We have a created a propriety blend of Birch Xylitol, Monk fruit, and Erythritol.

Xylitol is a naturally occurring alcohol found in most plant material, including many fruits and vegetables. It is extracted from birch wood to make medicine. Xylitol is widely used as a sugar substitute and in "sugar-free" chewing gums,mints, and other candies. Xylitol is also an antioxidant

Erythritol belongs to a group of low-calorie sweeteners called sugar alcohols which occur naturally in some fruits and vegetables, as well as in some fermented foods like soy sauce. Erythritol provides minimal calories, is about 70% as sweet as table sugar and has the lowest effect on your blood sugar compared to other sugar alcohols, like sorbitol, xylitol and maltitol.

Erythritol provides minimal calories, is about 70% as sweet as table sugar and has the lowest effect on your blood sugar compared to other sugar alcohols, like sorbitol, xylitol and maltitol.

There is no sugar in pure monk fruit extract, which means that consuming it will not affect blood sugar levels. No harmful side effects. The U.S. Food and Drug Administration (FDA) considers monk fruit sweeteners to be generally regarded as safe.

There is approximately 5g grassfed bovine collagen in each serving of Max Mallow.

The term “net carbs” simply means carbs that will be absorbed by the body. Since fiber and certain sugar alcohols, like the erythritol and xylitol we use, are not digestible by the body, we subtract dietary fiber, erythritol, allulose, and glycerin from the total carb count

net carbs =total carbs - sugar alcohol/allulose - fiber = 0g.

Are Max Sweets non-GMO?
Yes, all of our ingredients are non-GMO.

We are celiac friendly! All or our products are both gluten-free and dairy free. We do not use gluten or dairy in our products.

Is there any minimum commitment for a Subscription?
No, you can cancel your subscription at anytime.

How do I pause or cancel my Subscription?
In order to cancel your subscription, you will first need to log in to your account.Click the Subscriptions tab, then next to each of the products you are subscribed to is a Cancel button. You would use this if you would like to no longer receive this subscription product.

How do I skip a Subscription delivery?
Once logged in, click on DeliverySchedule on the left to see all upcoming deliveries for your subscriptions. To skip a delivery you can click Skip to the right of each one.

How do I update Subscription billing information?
In the Billing Information tab you'll find the current method of payment along with the current billing address. However, this is not the same as the shipping address. You would edit the address in this section if something has changed for the card holder's place of residence or the email address on file.

How do I update my Subscription shipping address?
Once logged in, click on Subscriptions and click Edit to the right of the address. This only affects the shipping/delivery address, this does not update billing information related to the method of payment.